For the second time in less than a week, United Airlines is helping to answer the age-old question of whether or not “any publicity is good publicity.”
I have always been in the minority strongly believing that any publicity is not good publicity for a variety of reasons. United Airlines is a prime example of why.
According to Reuters, “United Airlines found itself on the defensive again on Friday after a passenger complained that a scorpion stung him during a flight from Texas, capping off a bruising week for the public image of one of the world’s largest carriers.”
In its most recent debacle, a man on a Sunday United flight from Houston, Texas to Calgary, Alberta was reportedly stung under his fingernail by a scorpion that descended on his head from an overhead storage bin.
Richard Bell, explained how the scene played out during an interview with CBS News.
“We were on the plane about an hour, having dinner, and then something fell on my head, so I grabbed it,” said Bell who revealed that a passenger near him explained that it was a scorpion, and dangerous. “That’s when it stung.”
While United flight attendants did tend to Bell after he was bitten “by what appeared to be a scorpion,” airline spokeswoman Maddie King emphasized in an email on Friday, that a physician on site assured the crew that “it was not a life-threatening matter.”
National Geographic estimates that there are approximately 2000 scorpion species; but only 30 or 40 are venomous enough to kill a person.
The shamed airline is reportedly “reaching out to the customer to apologize and discuss the matter,” according to King.
The sting was made even worse by the fact that it followed the fallout that ensued after a video emerged earlier in the week which showed airline security officers dragging a bloody passenger off an overbooked flight, as other horrified travelers looked on.
Dr. David Dao, a 69-year-old Vietnamese-American doctor, suffered a concussion and broken nose, and according to his attorney, will most probably take legal action.
We hope both victims recover in both United incidents.